7-Day Money-Back Guarantee
At cyprus-iptv.com, we want to make sure you are satisfied with your purchase. If you have any technical or sales questions, please contact us first so we can help resolve the issue as quickly as possible.
If, after contacting support and giving us the opportunity to assist you, you still feel that the service does not meet your needs, you may request a refund within 7 days from the date of purchase.
Eligibility for Refunds
To be eligible for a refund, your request must be submitted within 7 days of your original purchase date. We also ask that you provide a clear explanation of the issue so we can understand what happened and improve our service.
Refund requests may be reviewed based on the circumstances of the purchase, the type of issue reported, and whether our support team was given a fair chance to help resolve the problem first.
How to Request a Refund
To request a refund, please contact our support team and include the following details:
- Your order information
- The email address used for the purchase
- A short explanation of the issue
- Any steps already taken with our support team
You can contact us through our website contact page or by email for assistance with your request.
Refund Processing
Once a refund is approved, we will begin processing it as soon as possible. The time it takes for the refund to appear in your account may depend on your payment method and the policies of your bank or payment provider.
In some cases, processing times may vary, but we always aim to handle approved refunds promptly and professionally.
Important Notes
- Refund requests must be made within 7 days of purchase.
- We recommend contacting support before requesting a refund so we can try to resolve the issue.
- We may ask for additional information to verify your request.
- Refunds are issued to the original payment method where possible.
Contact Us
If you have questions about this Refund Policy or want to request a refund, please contact us at:
Email: [email protected]